Tools
| Name | Description |
|---|---|
create_ticketCreate a new ticket in Autotask | Create a new ticket in Autotask |
list_ticketsQuery tickets using Autotask filter syntax | Query tickets using Autotask filter syntax |
update_ticketUpdate an existing ticket | Update an existing ticket |
list_companiesQuery companies using Autotask filter syntax | Query companies using Autotask filter syntax |
list_contactsQuery contacts using Autotask filter syntax | Query contacts using Autotask filter syntax |
custom_api_callMake a custom API call to the Autotask API | Make a custom API call to the Autotask API |
Triggers
| Name | Description |
|---|---|
ticket_createdTriggers when a new ticket is created | Triggers when a new ticket is created |
ticket_updatedTriggers when a ticket is updated | Triggers when a ticket is updated |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('autotask', 'create_ticket', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'autotask',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Autotask to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Autotask support?
Autotask supports 6 tools including Create Ticket, List Tickets, Update Ticket, List Companies, List Contacts, and more.
Can I use Autotask with AI agents?
Yes. Add Autotask to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect Autotask to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add Autotask as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped Autotask tools exposed by that workspace.
Does Autotask work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved Autotask work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with Autotask?
Autotask exposes 6 tools, including Create Ticket, List Tickets, Update Ticket, List Companies, List Contacts, and more. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can Autotask be used in stateful agent workflows?
Yes. Agents can combine Autotask tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Autotask use?
Autotask uses Custom. Weavz stores credentials securely and uses them for authorized action execution.
How much does the Autotask integration cost?
The Autotask integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
What triggers does Autotask support?
Autotask supports 2 triggers including Ticket Created, Ticket Updated.
Connect Autotask in minutes
Get 20,000 free action executions every month. No credit card required.