ConnectWise
IT service management and business automation platform for MSPs and IT teams
Tools
| Name | Description |
|---|---|
create_ticketCreate a new service ticket in ConnectWise | Create a new service ticket in ConnectWise |
list_ticketsList service tickets with optional filtering | List service tickets with optional filtering |
update_ticketUpdate a service ticket using JSON Patch operations | Update a service ticket using JSON Patch operations |
list_companiesList companies in ConnectWise | List companies in ConnectWise |
list_contactsList contacts in ConnectWise | List contacts in ConnectWise |
custom_api_callMake a custom API call to the ConnectWise API | Make a custom API call to the ConnectWise API |
Triggers
| Name | Description |
|---|---|
new_ticketTriggers when a new service ticket is created | Triggers when a new service ticket is created |
ticket_updatedTriggers when a service ticket is updated | Triggers when a service ticket is updated |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('connectwise', 'create_ticket', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'connectwise',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect ConnectWise to my app?
Use Weavz Hosted Connect for API Key authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does ConnectWise support?
ConnectWise supports 6 tools including Create Ticket, List Tickets, Update Ticket, List Companies, List Contacts, and more.
Can I use ConnectWise with AI agents?
Yes. Add ConnectWise to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect ConnectWise to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add ConnectWise as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped ConnectWise tools exposed by that workspace.
Does ConnectWise work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved ConnectWise work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with ConnectWise?
ConnectWise exposes 6 tools, including Create Ticket, List Tickets, Update Ticket, List Companies, List Contacts, and more. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can ConnectWise be used in stateful agent workflows?
Yes. Agents can combine ConnectWise tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does ConnectWise use?
ConnectWise uses API Key. Weavz stores credentials securely and uses them for authorized action execution.
How much does the ConnectWise integration cost?
The ConnectWise integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
What triggers does ConnectWise support?
ConnectWise supports 2 triggers including New Ticket, Ticket Updated.
Connect ConnectWise in minutes
Get 20,000 free action executions every month. No credit card required.