Gorgias
Ecommerce helpdesk tickets, messages, customers, and support workflows
Tools
| Name | Description |
|---|---|
list_ticketsList a bounded cursor page of Gorgias tickets. Trashed tickets are excluded by default. | List a bounded cursor page of Gorgias tickets. Trashed tickets are excluded by default. |
get_ticketGet one Gorgias ticket by ID. | Get one Gorgias ticket by ID. |
create_ticketCreate a Gorgias support ticket from one customer message. | Create a Gorgias support ticket from one customer message. |
add_messageAdd a public agent reply or private internal note to a Gorgias ticket. | Add a public agent reply or private internal note to a Gorgias ticket. |
update_ticketUpdate safe Gorgias ticket fields such as status, priority, subject, or unread state. | Update safe Gorgias ticket fields such as status, priority, subject, or unread state. |
list_customersList a bounded cursor page of Gorgias customers with optional filters. | List a bounded cursor page of Gorgias customers with optional filters. |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('gorgias', 'list_tickets', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'gorgias',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Gorgias to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Gorgias support?
Gorgias supports 6 tools including List Tickets, Get Ticket, Create Ticket, Add Message, Update Ticket, and more.
Can I use Gorgias with AI agents?
Yes. Add Gorgias to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect Gorgias to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add Gorgias as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped Gorgias tools exposed by that workspace.
Does Gorgias work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved Gorgias work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with Gorgias?
Gorgias exposes 6 tools, including List Tickets, Get Ticket, Create Ticket, Add Message, Update Ticket, and more. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can Gorgias be used in stateful agent workflows?
Yes. Agents can combine Gorgias tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Gorgias use?
Gorgias uses Custom. Weavz stores credentials securely and uses them for authorized action execution.
How much does the Gorgias integration cost?
The Gorgias integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
Connect Gorgias in minutes
Get 20,000 free action executions every month. No credit card required.