Intercom

Customer messaging platform for sales, marketing, and support

21 actions

20 triggers

Actions

Triggers

Quick Start

TypeScript

import { WeavzClient } from '@weavz/sdk'

const weavz = new WeavzClient({ apiKey: 'wvz_...' })

const result = await weavz.actions.execute({
  integrationName: 'intercom',
  actionName: 'add-note-to-user',
  input: { /* ... */ },
  connectionId: 'conn_id',
  workspaceId: 'ws_id',
})

API Reference TypeScript SDK Python SDK All Features Pricing

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Frequently Asked Questions

How do I connect Intercom to my app?

Use Weavz Hosted Connect for OAuth2 authentication. Install the SDK, create a connection through the connect portal or API, then execute actions programmatically.

What actions does Intercom support?

Intercom supports 21 actions including Add Note, Add note to conversation, Add/Remove Tag on Contact, Add/Remove Tag on Company, Add/Remove Tag on Conversation, and more.

Can I use Intercom with AI agents?

Yes. Add Intercom to an MCP server in TOOLS mode or CODE mode. CODE mode provides 80-98% context reduction with 3 meta-tools for efficient agent access.

What authentication does Intercom use?

Intercom uses OAuth2. Weavz handles token management, refresh, and secure credential storage automatically.

How much does the Intercom integration cost?

The Intercom integration is included on all Weavz plans including the free tier with 1,000 actions per month. No credit card required.

What triggers does Intercom support?

Intercom supports 20 triggers including Contact Replied, Lead Added Email, Lead Converted To User, Conversation Closed, Conversation assigned to any Intercom admin, and more.

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Name	Description
`add-note-to-user` Add a note to a user	Add a note to a user
`addNoteToConversation` Add a note (for other admins) to an existing conversation	Add a note (for other admins) to an existing conversation
`add-or-remove-tag-on-contact` Attach or remove a tag from a specific contact.	Attach or remove a tag from a specific contact.
`add-or-remove-tag-on-company` Attach or remove a tag from a specific company.	Attach or remove a tag from a specific company.
`add-or-remove-tag-on-conversation` Attach or remove a tag from a specific conversation.	Attach or remove a tag from a specific conversation.
`create-article` Creates a new article in your Help Center.	Creates a new article in your Help Center.
`create-conversation` Creates a new conversation from a contact.	Creates a new conversation from a contact.
`create-ticket` Creates a new ticket.	Creates a new ticket.
`create-user` Creates a new user.	Creates a new user.
`create-or-update-lead` Create or update an Intercom lead.If an ID is provided, the lead will be updated.	Create or update an Intercom lead.If an ID is provided, the lead will be updated.
`create-or-update-user` Update a user within intercom given an email address.	Update a user within intercom given an email address.
`replyToConversation` Reply (as an admin) to a conversation with a contact	Reply (as an admin) to a conversation with a contact
`send_message` Send a message to a contact (only allowed by admins)	Send a message to a contact (only allowed by admins)
`update-ticket` Updates an existing ticket.	Updates an existing ticket.
`find-company` Finds an existing company.	Finds an existing company.
`find-conversation` Searches for conversations using various criteria	Searches for conversations using various criteria
`find-lead` Finds an existing lead.	Finds an existing lead.
`find-user` Finds an existing user.	Finds an existing user.
`list-all-tags` List all tags.	List all tags.
`get-conversation` Retrieves a specific conversation by ID.	Retrieves a specific conversation by ID.
`custom_api_call` Make a custom API call to a specific endpoint	Make a custom API call to a specific endpoint

Name	Description
`contactReplied` Triggers when a contact replies to a Conversation in Intercom.	Triggers when a contact replies to a Conversation in Intercom.
`lead-added-email` Triggers when a lead enters an email address.	Triggers when a lead enters an email address.
`lead-converted-to-user` Triggers when a lead is converted to a user.	Triggers when a lead is converted to a user.
`conversationClosed` Triggers when a conversation is closed.	Triggers when a conversation is closed.
`conversationAssigned` Triggers when a conversation is assigned to an admin	Triggers when a conversation is assigned to an admin
`conversationSnoozed` Triggers when a conversation is snoozed	Triggers when a conversation is snoozed
`conversationUnsnoozed` Triggers when a conversation is unsnoozed	Triggers when a conversation is unsnoozed
`new-company` Triggers when a new company is created.	Triggers when a new company is created.
`newConversationFromUser` Triggers when a conversation is created by a user or lead (not an admin).	Triggers when a conversation is created by a user or lead (not an admin).
`conversationRated` Triggers when a conversation is rated	Triggers when a conversation is rated
`new-lead` Triggers when a new lead is created.	Triggers when a new lead is created.
`new-ticket` Triggers when a new ticket is created.	Triggers when a new ticket is created.
`new-user` Triggers when a new user is created.	Triggers when a new user is created.
`conversationPartTagged` Triggers when a conversation part is tagged.	Triggers when a conversation part is tagged.
`tag-added-to-lead` Triggers when a tag is added to a lead.	Triggers when a tag is added to a lead.
`tag-added-to-user` Triggers when a tag is added to a user.	Triggers when a tag is added to a user.
`contact-updated` Triggers when a contact is updated.	Triggers when a contact is updated.
`replyFromUser` Triggers when a reply is received from a user or lead (not an admin)	Triggers when a reply is received from a user or lead (not an admin)
`replyFromAdmin` Triggers when a reply is received from an Intercom admin (not a user or lead)	Triggers when a reply is received from an Intercom admin (not a user or lead)
`noteAddedToConversation` Triggers when a note is added to a conversation	Triggers when a note is added to a conversation