Talkdesk
Cloud contact center platform for customer service and engagement
Tools
| Name | Description |
|---|---|
list_contactsList contacts in Talkdesk | List contacts in Talkdesk |
get_contactGet a specific contact by ID | Get a specific contact by ID |
list_agentsList agents in Talkdesk | List agents in Talkdesk |
get_callGet details of a specific call | Get details of a specific call |
custom_api_callMake a custom API call to the Talkdesk API | Make a custom API call to the Talkdesk API |
Triggers
| Name | Description |
|---|---|
call_endedTriggers when a call is finished | Triggers when a call is finished |
contact_createdTriggers when a new contact is created | Triggers when a new contact is created |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('talkdesk', 'list_contacts', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'talkdesk',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Talkdesk to my app?
Use Weavz Hosted Connect for OAuth2 authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Talkdesk support?
Talkdesk supports 5 tools including List Contacts, Get Contact, List Agents, Get Call, Custom API Call.
Can I use Talkdesk with AI agents?
Yes. Add Talkdesk to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect Talkdesk to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add Talkdesk as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped Talkdesk tools exposed by that workspace.
Does Talkdesk work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved Talkdesk work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with Talkdesk?
Talkdesk exposes 5 tools, including List Contacts, Get Contact, List Agents, Get Call, Custom API Call. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can Talkdesk be used in stateful agent workflows?
Yes. Agents can combine Talkdesk tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Talkdesk use?
Talkdesk uses OAuth2. Weavz stores OAuth credentials securely and refreshes tokens when supported by the provider.
How much does the Talkdesk integration cost?
The Talkdesk integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
What triggers does Talkdesk support?
Talkdesk supports 2 triggers including Call Ended, Contact Created.
Connect Talkdesk in minutes
Get 20,000 free action executions every month. No credit card required.