Talkdesk
Cloud contact center platform for customer service and engagement
Actions
| Name | Description |
|---|---|
list_contactsList contacts in Talkdesk | List contacts in Talkdesk |
get_contactGet a specific contact by ID | Get a specific contact by ID |
list_agentsList agents in Talkdesk | List agents in Talkdesk |
get_callGet details of a specific call | Get details of a specific call |
custom_api_callMake a custom API call to the Talkdesk API | Make a custom API call to the Talkdesk API |
Triggers
| Name | Description |
|---|---|
call_endedTriggers when a call is finished | Triggers when a call is finished |
contact_createdTriggers when a new contact is created | Triggers when a new contact is created |
Quick Start
import { WeavzClient } from '@weavz/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute({
integrationName: 'talkdesk',
actionName: 'list_contacts',
input: { /* ... */ },
connectionId: 'conn_id',
workspaceId: 'ws_id',
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Talkdesk to my app?
Use Weavz Hosted Connect for OAuth2 authentication. Install the SDK, create a connection through the connect portal or API, then execute actions programmatically.
What actions does Talkdesk support?
Talkdesk supports 5 actions including List Contacts, Get Contact, List Agents, Get Call, Custom API Call.
Can I use Talkdesk with AI agents?
Yes. Add Talkdesk to an MCP server in TOOLS mode or CODE mode. CODE mode provides 80-98% context reduction with 3 meta-tools for efficient agent access.
What authentication does Talkdesk use?
Talkdesk uses OAuth2. Weavz handles token management, refresh, and secure credential storage automatically.
How much does the Talkdesk integration cost?
The Talkdesk integration is included on all Weavz plans including the free tier with 1,000 actions per month. No credit card required.
What triggers does Talkdesk support?
Talkdesk supports 2 triggers including Call Ended, Contact Created.
Connect Talkdesk in 2 minutes
Get 1,000 free actions every month. No credit card required.