Tidio
Tidio contacts, tickets, operators, and customer communication workflows
Tools
| Name | Description |
|---|---|
get_projectReturn authenticated Tidio project information. | Return authenticated Tidio project information. |
list_contactsList Tidio contacts with optional cursor pagination. | List Tidio contacts with optional cursor pagination. |
get_contactGet a Tidio contact by contact ID. | Get a Tidio contact by contact ID. |
create_contactCreate a Tidio contact. At least one of email, first name, last name, or phone is required by Tidio. | Create a Tidio contact. At least one of email, first name, last name, or phone is required by Tidio. |
update_contactUpdate properties on an existing Tidio contact. | Update properties on an existing Tidio contact. |
delete_contactPermanently delete a Tidio contact by exact contact ID. | Permanently delete a Tidio contact by exact contact ID. |
list_ticketsList Tidio tickets without message bodies. | List Tidio tickets without message bodies. |
get_ticketGet Tidio ticket details including messages. | Get Tidio ticket details including messages. |
create_ticket_as_contactCreate a Tidio ticket on behalf of a contact. | Create a Tidio ticket on behalf of a contact. |
update_ticketUpdate a Tidio ticket status, priority, assignment, tags, or custom fields. | Update a Tidio ticket status, priority, assignment, tags, or custom fields. |
reply_to_ticketReply to a Tidio ticket as an operator or contact. | Reply to a Tidio ticket as an operator or contact. |
delete_ticketPermanently delete a Tidio ticket by exact ticket ID. | Permanently delete a Tidio ticket by exact ticket ID. |
list_operatorsList Tidio operators. | List Tidio operators. |
list_departmentsList Tidio departments. | List Tidio departments. |
custom_api_callMake a Tidio OpenAPI request with the configured credentials. | Make a Tidio OpenAPI request with the configured credentials. |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('tidio', 'get_project', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'tidio',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Tidio to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Tidio support?
Tidio supports 15 tools including Get Project, List Contacts, Get Contact, Create Contact, Update Contact, and more.
Can I use Tidio with AI agents?
Yes. Add Tidio to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect Tidio to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add Tidio as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped Tidio tools exposed by that workspace.
Does Tidio work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved Tidio work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with Tidio?
Tidio exposes 15 tools, including Get Project, List Contacts, Get Contact, Create Contact, Update Contact, and more. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can Tidio be used in stateful agent workflows?
Yes. Agents can combine Tidio tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Tidio use?
Tidio uses Custom. Weavz stores credentials securely and uses them for authorized action execution.
How much does the Tidio integration cost?
The Tidio integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
Connect Tidio in minutes
Get 20,000 free action executions every month. No credit card required.