Actions
| Name | Description |
|---|---|
get_ticketsGet Ticket instances from Freshdesk. | Get Ticket instances from Freshdesk. |
get_contact_from_idGet contacts details from Freshdesk using ID number. | Get contacts details from Freshdesk using ID number. |
get_ticket_statusGet Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id | Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id |
get_contactsGet contact details from Freshdesk for all (optional filtered) contacts. | Get contact details from Freshdesk for all (optional filtered) contacts. |
get_all_tickets_by_statusGet All Tickets by selected status from Freshdesk. | Get All Tickets by selected status from Freshdesk. |
custom_api_callMake a custom API call to a specific endpoint | Make a custom API call to a specific endpoint |
Quick Start
import { WeavzClient } from '@weavz/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute({
integrationName: 'freshdesk',
actionName: 'get_tickets',
input: { /* ... */ },
connectionId: 'conn_id',
workspaceId: 'ws_id',
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Freshdesk to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute actions programmatically.
What actions does Freshdesk support?
Freshdesk supports 6 actions including Get Tickets, Get Contact from ID, Get Ticket Status, Get Freshdesk Contacts, Get All Tickets By Status, and more.
Can I use Freshdesk with AI agents?
Yes. Add Freshdesk to an MCP server in TOOLS mode or CODE mode. CODE mode provides 80-98% context reduction with 3 meta-tools for efficient agent access.
What authentication does Freshdesk use?
Freshdesk uses Custom. Weavz handles token management, refresh, and secure credential storage automatically.
How much does the Freshdesk integration cost?
The Freshdesk integration is included on all Weavz plans including the free tier with 1,000 actions per month. No credit card required.
Connect Freshdesk in 2 minutes
Get 1,000 free actions every month. No credit card required.