Tools
| Name | Description |
|---|---|
list_ticketsList a bounded cursor page of Zendesk tickets. Ticket comments are not included. | List a bounded cursor page of Zendesk tickets. Ticket comments are not included. |
search_ticketsSearch Zendesk tickets. The type:ticket filter is always enforced. | Search Zendesk tickets. The type:ticket filter is always enforced. |
get_ticketGet a Zendesk ticket by ID. Comments are opt-in to avoid unnecessary transcript retrieval. | Get a Zendesk ticket by ID. Comments are opt-in to avoid unnecessary transcript retrieval. |
create_ticketCreate a Zendesk support ticket with one public requester comment. | Create a Zendesk support ticket with one public requester comment. |
add_ticket_commentAdd a public reply or private note to a Zendesk ticket. | Add a public reply or private note to a Zendesk ticket. |
update_ticketUpdate safe Zendesk ticket fields. Tags replace the ticket tag list when supplied. | Update safe Zendesk ticket fields. Tags replace the ticket tag list when supplied. |
search_usersSearch Zendesk users by email, role, or a narrow query. The type:user filter is enforced. | Search Zendesk users by email, role, or a narrow query. The type:user filter is enforced. |
Triggers
| Name | Description |
|---|---|
ticket_updatedTriggers when a Zendesk ticket is created or updated after polling is enabled. | Triggers when a Zendesk ticket is created or updated after polling is enabled. |
Quick Start
import { WeavzClient } from '@weavz-io/sdk'
const weavz = new WeavzClient({ apiKey: 'wvz_...' })
const result = await weavz.actions.execute('zendesk', 'list_tickets', {
workspaceId: '550e8400-e29b-41d4-a716-446655440000',
integrationAlias: 'zendesk',
input: { /* ... */ },
})Related Integrations
Works well with
Frequently Asked Questions
How do I connect Zendesk to my app?
Use Weavz Hosted Connect for Custom authentication. Install the SDK, create a connection through the connect portal or API, then execute tools programmatically.
What tools does Zendesk support?
Zendesk supports 7 tools including List Tickets, Search Tickets, Get Ticket, Create Ticket, Add Ticket Comment, and more.
Can I use Zendesk with AI agents?
Yes. Add Zendesk to an MCP server in Tool Mode or Code Mode. Code Mode provides 3 meta-tools with on-demand API discovery so agents can compose stateful workflows without loading every action schema up front.
How do I connect Zendesk to ChatGPT or Claude?
Open the Weavz connector setup, sign in, choose a workspace, and add Zendesk as an approved app. ChatGPT, Claude, and other remote MCP clients can then call the scoped Zendesk tools exposed by that workspace.
Does Zendesk work with Claude Code, Cursor, Codex, and local agents?
Yes. Remote and local MCP clients can connect to a Weavz MCP endpoint for the workspace. Local coding agents can also use the Weavz CLI to inspect apps, discover actions, run approved Zendesk work, and execute Code Mode workflows from a terminal.
What can I ask an AI agent to do with Zendesk?
Zendesk exposes 7 tools, including List Tickets, Search Tickets, Get Ticket, Create Ticket, Add Ticket Comment, and more. Use Weavz to keep credentials scoped, require approval for sensitive work, and audit what the agent did.
Can Zendesk be used in stateful agent workflows?
Yes. Agents can combine Zendesk tools with Filesystem, State KV, Human Gates, input partials, and other workspace integrations while keeping execution scoped to the selected workspace or end user.
What authentication does Zendesk use?
Zendesk uses Custom. Weavz stores credentials securely and uses them for authorized action execution.
How much does the Zendesk integration cost?
The Zendesk integration is included on all Weavz plans including the free tier with 20,000 actions per month. No credit card required.
What triggers does Zendesk support?
Zendesk supports 1 triggers including Ticket Updated.
Connect Zendesk in minutes
Get 20,000 free action executions every month. No credit card required.